Senior Complaints Practitioner & Service Improvement Lead
Listed on 2026-10-14
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Business
Regulatory Compliance Specialist
Hull City Council is seeking an experienced Advanced Complaints Practitioner to provide senior professional support to the Grade 12 Group Manager and act as a key source of expertise within the Integrated Complaints & Compliments Service. The role drives learning across the organisation and improves service quality through robust complaints investigations, reporting and escalation where needed.
The post involves leading quality assurance, advising on complex cases, and supporting managers and
We are looking to fill the Senior Complaints Practitioner & Service Improvement Lead position at Hull City Council in Hexham, England, United Kingdom.
All applications are reviewed carefully by our team.
The position is based in Hexham, England, United Kingdom.
This opportunity is part of our work in Bio & Pharmacology & Health, Management & Operations.
The advertised compensation is 41.000 - 44.000.
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