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Senior Operations Manager

Job in Hexham, Northumberland, NE46, England, UK
Listing for: Fortem Solutions Limited
Full Time position
Listed on 2026-10-06
Job specializations:
  • Construction
    Regulatory Compliance Specialist
  • Management
    Project & Program Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Senior Operations Manager

T00:00:00

Location:

Hexham, Northumberland, GB, NE46 1

Any

Final date to receive applications: T03:04:07.24

The Role

Fortem Solutions have ambitious growth plans resulting in a new role being created for a Senior Operations Manager to oversee projects in our Northern Projects division. The Operations Manager will successfully manage project teams and works partners, to deliver compliant capital & retrofit works to the required quality standards, specification, budget and within agreed timescales.

Ideally, the Senior Operations Manager will have demonstrable experience in a similar role undertaking Capital Works and Retrofit social housing refurbishment projects. It is envisaged that the candidate will ideally reside within the North East of England.

The Customer

This will be working within our Northern Projects division.

Duties and Responsibilities
  • Reporting into the Head of Capital and Retrofit your role will involve:
  • Promote and maintain the highest standards of health, safety and environmental management.
  • Lead and develop critical Capital Works and Retrofit social housing refurbishment programs, ensuring safe and effective operational delivery within required timescales.
  • Lead and monitor project strategies to achieve the company's sustainability objectives.
  • Identify and manage commercial risk.
  • Develop excellent relationships with client representatives, consultants, and other stakeholders.
  • Develop excellent relationships with the supply chain.
  • Recruit, train, develop, motivate, and retain high quality Fortem staff to deliver high levels of operational service delivery.
  • Provide technical support and advice to the client and project team.
  • Ensure a robust strategy is in place for dealing with complaints and managing defects.
  • Support our commitment to sustainability.
  • Ensure a robust strategy for delivering quality throughout the project life cycle with Zero defects as a target on handover.
  • Provide leadership and vision to promote the Fortem brand within our chosen marketplace.
What You Will Need

Essential Criteria
  • Experience of delivering capital works and larger scale projects, through subcontract and supply chain arrangements.
  • Exceptional client relationship skills.
  • Experience of project managing multiple projects with experience in works to high rise and high risk buildings including external façade systems, roofing, fire remediation and fire protections systems, structural works, groundworks, concrete repairs, internal refurbishment, etc.
  • Experience of delivering large scale Retrofit, Capital Works social housing refurbishment programmes.
  • Extensive end-to-end project management experience gained in a similar environment.
  • Pre-construction and construction experience essential.
  • Experience of retrofit projects delivered to PAS
    2035 or similar standards.
  • Valid UK driving licence.
Desirable Criteria
  • SMSTS & knowledge of safe systems of work.
  • Scaffold inspection role.
  • Appropriate CSCS card.
  • First Aid at work certificate.
  • Knowledge and proven experience of working with contracts of a similar nature in the North East.
Benefits
  • Excellent basic salary.
  • Discretionary annual bonus up to 10% of basic salary.
  • Option to opt into the company car scheme or £4,000 Motor Expenditure Allowance.
  • Option to opt into a salary sacrifice car scheme.
  • 29 days annual leave & your birthday off.
  • Pay review every year.
  • 26 weeks full pay maternity leave.
  • 8 weeks full pay paternity leave.
  • £1,500 towards home electric car setup.
  • Discounted gym memberships at national and local gyms.
  • Up to £3,000 colleague referral fee.
  • Vast directory of training on bespoke in-house Learning Management System.
  • Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts &…
Position Requirements
10+ Years work experience
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