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Customer Experience Advisor – Digital Banking & Fraud Awareness

Job in Hexham, Northumberland, NE46, England, UK
Listing for: HSBC
Full Time position
Listed on 2026-06-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 27200 GBP Yearly GBP 27200.00 YEAR
Job Description & How to Apply Below

HSBC in Hexham seeks a passionate Customer Service Consultant to deliver exceptional service, educate customers on digital banking, and handle inquiries. You will be the first contact point for customers, ensuring their needs are met while raising fraud awareness.

The ideal candidate excels in communication, demonstrates empathy, and is resilient to changes. This role offers full in-branch training, a full-time schedule, and a starting salary of £27,200 plus performance bonuses.

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