Housing Concierge

About the role
Earn £13.49ph or Salary £26,300pa [pro rata], plus great benefits including Health Cash Plan

Home, a place where you belong
Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? Were looking for a dedicated night worker who wont fall asleep on the job!

Here at Home Group we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

Typical shift
Walk around the building checking CCTV, fire doors and communal areas
Greeting customers and visitors, picking up repairs or cleaning
The first line of support for our customers when our wider team or their own support network arent around to help!
Monitor and respond to incidents calmly, quickly and fairly
Work with colleagues and partners to manage anti-social behaviour

Why join us
This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top Great Places to Work! We can't offer a CoS for this role.

You bring
Calm under pressure with great communication skills
Passion and experience in supporting others, either personally or professionally
Good judgement and clear communication
You recognise when things are about to go wrong and are confident intervening in a sensitive way.

Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.

Job details
Working at our service in Hexham full time
Working 3 nights on, 3 nights off on a rolling rota 8pm to 8am
Although youll work nights / lone work, we do get together regularly [in the daytime] for training and team meetings
Able to use technology to monitor CCTV, update records and communicate with colleagues
Youll need an Enhanced DBS check done (we pay for it)

Whats in it for you?

34 days leave increasing to 39 (including bank hols and a me day)
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Instant pay access with Stream
800+ discounts on shops, holidays, days out, tech and more

Finally
For reasonable adjustments email . Roles can close early, so dont delay applying. If you cant see the

Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.