Marketing & Communications Officer

Job title:

Marketing & Communications Officer

Location:

Hexham - our office is your base, with some hybrid working by agreement.

Hours:

Full-time, 37.5 hours per week, with some evening and weekend working

Reports to:

Marketing & Communications Manager

Salary £28,000 per annum

Join us as Marketing & Communications Officer at a defining moment for Tynedale Hospice ’re at the start of a new 10-year strategy, with brand development at its heart, and you’ll play a hands-on role in bringing that story to life - producing the content, running the channels and supporting the campaigns that raise our profile and drive vital supporter engagement, day in, day out.

This is a varied, hands-on role, perfect for someone who loves turning ideas into content and details into consistency. Working closely with our Marketing & Communications Manager, you’ll help translate our new brand and strategy into everything we do - from social posts and newsletters to website updates and event materials - and see the direct results of your work in the people and services we’re able to support.

• You love creating clear, compelling content that motivates people to act.
• You enjoy the variety of managing multiple channels - social, email, website - day to day.
• You’re happy balancing creative production with keeping an eye on performance data.
• You like being part of a small, collaborative team where your work is seen and valued.
• You want your day-to-day work to add up to something bigger - helping bring a new 10-year brand and strategy to life.

• Supporting delivery of our marketing & communications plans and fundraising campaigns across digital, print and community channels.
• Producing engaging content: social posts, email copy, website updates, case studies, newsletters, basic graphics and short videos.
• Managing day-to-day social media channels - scheduling posts, monitoring engagement and responding to enquiries.
• Editing website content, keeping it accurate and SEO-friendly.
• Supporting email marketing, from list segmentation and campaign set-up to A/B testing and reporting.
• Helping maintain our brand guidelines, tone of voice and templates as we roll out our new brand.
• Helping plan and deliver events, community outreach and supporter-facing materials.

• 1-3 years’ experience in marketing, communications or digital content roles.
• Strong writing and editing skills, with the ability to craft clear, supporter-focused copy.
• Practical experience with social media, email platforms and website CMS.
• Basic graphic or video editing skills (Canva or similar).
• Comfortable using analytics tools and data to improve content performance.
• Well organised, with great attention to detail and the ability to juggle multiple priorities.
• Be part of a defining chapter for the Hospice, as we roll out a new brand and 10-year strategy.
• Hands-on variety - no two days the same, with real ownership of the channels you run.
• Close support and mentoring from our Marketing & Communications Manager, plus room to grow your skills.
• Flexible, collaborative working in a small, friendly team.
• Meaningful, direct impact on patients and families across our community.