Team Leader Residential

Team Leader

Salary: £33,400 per annum + on call allowance

Location:
Hexham, Northumberland

Contract/

Hours:

Permanent / Full Time - 37 hours per week (including evenings and weekends)

Closing date for applications is midnight of Tuesday 6th October

• Over 7 weeks inclusive paid leave and the option to buy or sell leave
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages
• Up to 5% employer contribution and life assurance cover
• Blue Light Card eligibility with discounts at 15,000 national retailers
• As part of our commitment to staff wellbeing, you'll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life.

At Action for Children, we offer more than just a job. Join us and you'll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.

As Team Leader at Monksfield, you'll play a key part in delivering high-quality, child-centred care. You'll lead, supervise and support a dedicated staff team, helping colleagues feel confident, well equipped and up to date with the training they need to provide personalised support for each young person.

You'll oversee day-to-day operations, model best practice and represent young people by attending meetings when required. The role also includes participation in an on-call rota across the Northeast cluster, offering leadership support when needed.

Working closely with the management team, you'll take responsibility for compliance and quality checks, ensuring the home meets regulatory standards. Above all, you'll help create a safe, nurturing and positive environment where every young person feels valued and supported.

Monksfield is a lively, energetic 24-hour residential service, providing care and support seven days a week for children and young people who need a stable, nurturing and therapeutic environment. The home has a genuinely family-like culture, where staff support one another, reflect together and celebrate every achievement - whether a young person builds confidence, tries something new or manages a difficult moment.

At its core, Monksfield is a place where every child is valued, encouraged and supported to experience life fully, without limits placed by disability. The team provides residential care for children and young people who need stability, consistency and a therapeutic approach. Staff work collaboratively to deliver meaningful activities, predictable routines and child-centred support that promotes wellbeing, independence and positive outcomes.

The team is trained in trauma-informed practice and works closely with families and external professionals to ensure each young person receives personalised, joined-up care. Monksfield is a home filled with connection, purpose and possibility - a place where children can grow, thrive and feel truly understood.

Some key responsibilities of a Team Leader role are to;

• Provide direct line management to the residential team, ensuring staff deliver consistently high standards of care and feel supported in their roles.
• Maintain a safe, positive and compliant work environment, ensuring the service meets regulatory requirements and follows all policies and procedures.
• Support young people to achieve positive outcomes, promoting their wellbeing, independence and personal development.
• Act as an advocate for young people, ensuring their voices are heard and their needs are represented in all aspects of their care.
• Lead, guide and assess staff performance, including carrying…