Residential Support Worker

Salary:
Up to £28,899 per annum - plus £3,600 per annum in sleep-in allowance based on an average of 6 sleep-ins per month.

Location:

Hexham, Northumberland

Contract/

Hours:

Permanent / Full Time - 37 hours per week

Closing date for applications is midnight of Wednesday 28th October

• Over 7 weeks inclusive paid leave and the option to buy or sell leave
• Cycle to work scheme
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages
• Up to 7% employer contribution and life assurance cover
• Blue Light Card eligibility with discounts at 15,000 national retailers
• As part of our commitment to staff wellbeing, you’ll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life.

At Action for Children, we offer more than just a job. Join us and you’ll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.

As a Residential Support Worker at Monksfield, you’ll play an important part in children’s daily lives — supporting them through routines, personal care, play, learning and social activities. Our children have moderate to severe learning difficulties and complex health needs, and your support helps them feel safe, understood and able to thrive.

You’ll help each young person build new skills, discover interests and grow in confidence through meaningful, engaging experiences that make their world bigger and brighter.

The role also involves completing risk assessments, contributing to care plans, advocating for each child and working closely with families and professionals to ensure their needs are met with care and consistency.

It’s an active, hands‑on role that calls for compassion, patience and genuine commitment. Staff often bring their own hobbies — from music to sports to crafts — to inspire children and open up new opportunities.

With varied shifts across mornings, evenings, nights and weekly sleep‑ins, flexibility is essential, and every day brings something different.

Monksfield is a lively, energetic 24‑hour residential service, providing care and support seven days a week for children and young people who need a stable, nurturing and therapeutic environment. The home has a genuinely family‑like culture, where staff support one another, reflect together and celebrate every achievement — whether a young person builds confidence, tries something new or manages a difficult moment.

At its core, Monksfield is a place where every child is valued, encouraged and supported to experience life fully, without limits placed by disability. The team provides residential care for children and young people who need stability, consistency and a therapeutic approach. Staff work collaboratively to deliver meaningful activities, predictable routines and child‑centred support that promotes wellbeing, independence and positive outcomes.

The team is trained in trauma‑informed practice and works closely with families and external professionals to ensure each young person receives personalised, joined‑up care. Monksfield is a home filled with connection, purpose and possibility — a place where children can grow, thrive and feel truly understood.

Some key responsibilities of the Residential Support Worker role are to;

• Show compassion, emotional resilience and a positive, steady approach when faced with challenging situations.
• Communicate openly and effectively with children, families and professionals, using a range of techniques to build trust, understanding and…