Exam Scheduling Assistant

The Exam Scheduling Assistant is primarily responsible for ordering, scheduling and tracking National Board of Medical Examiners (NBME) exams and verifying United States Medical Licensing Examination (USMLE) Board exams via the Educational Commission for Foreign Medical Graduates (ECFMG) site..

• Order and schedule NBME Comprehensive Basic Science Examinations (CBSE), Subject Clerkship Examinations (SCE) and Comprehensive Clinical Science Examinations (CCSE), including verifying eligibility requirements and notifying students accordingly.
• Upload exam windows and scores to Banner
• Track and report student performance/scores on all NBME examinations.
• Work with Prometric testing sites in case of technical issues, closures, and rescheduling.
• Submit NBME invoices for payment processing.
• Review and verify students for the USMLE Step exams.
• Answer phone calls and respond to and resolve Salesforce inquiries
• Completes other projects and duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of education, experience, knowledge, and skills required to competently perform these job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma with post-secondary education. Bachelor's degree preferred
• At least 3 years general office and/or customer service experience;
  Higher education experience preferred
• Excellent communication and interpersonal skills; strong customer service skills
• Attention to detail and critical thinking skills
• Computer skills in MS Word, Excel, Outlook and Internet applications
• Experience with Banner, Image Now and Salesforce preferred

Hunter Hamilton is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Hunter Hamilton offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Hunter Hamilton is an E-Verify employer.