Receptionist, Administrative​/Clerical

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The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.

The Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Take and distribute accurate messages. Greet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Respond to routine inquiries from internal or external sources such as our location, hours of operation, phone numbers, and email address.

Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

• Welcomes patients and visitors
• Patients' check-in
• Assists patients, answering patients' questions
• Appointment scheduling
• Verification of insurances
• Collecting patient charges

• Excellent phone:
  Clinic is very busy, must be comfortable with high-volume calls
• Medical office experience
• Can do Multitasking
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• With 1+ years of experience in front-office operations or customer service in a healthcare setting.

• Strong Customer Service background

Schedule:

Monday
- Friday 8:00 AM to 5:00 PM

Alert Humana value's personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from  with instructions on how to add the information into your official application on Humana's secure website.

As part of our hiring process for this opportunity, we will use an interviewing technology called Hire Vue to enhance our hiring. Hire Vue allows us to quickly connect and gain valuable information from you on your relevant experience at a time that is best for your schedule.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$38,000 - $45,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

• Medical, dental and vision benefits
• 401(k)…