Manager, Fleet - Marine Operations

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Job Summary

The Manager, Fleet Performance - Marine Operations plays a central role within the Marine Operations organization, responsible for driving fleet‑wide performance across systems, processes, and people. This position serves as the primary performance lead, ensuring alignment and accountability across shipboard and shoreside marine operations teams while optimizing the use and functionality of all marine systems. Through strong cross‑functional collaboration and a focus on continuous improvement, this position ensures that marine systems are fully utilized, performance is monitored effectively, and operational excellence is consistently achieved across the fleet.

• Drive fleet-wide marine performance across systems, establishing clear performance expectations for shipboard teams.
• Identify gaps across our fleet and drive process improvement through standardization.
• Champion effective use of marine digital systems onboard, ensuring data quality, consistency, and meaningful operational use.
• Monitor and drive performance of defect management and issue tracking systems (e.g., Issue Trax), ensuring trends are reviewed, actions are assigned, and resolutions are timely.
• Drive PMS engagement and database quality through the shipboard teams, supporting continuous improvement of maintenance planning, history accuracy, and fleetwide standardization.
• Partner with IT to align system enhancements and roadmaps with operational needs and performance objectives.
• Partner with HR to ensure fleet par levels and manning plans are maintained, supporting vessels with forward-looking planning and proactive gap management.
• Promote a culture of accountability, continuous improvement, and operational excellence across marine teams.
• Provide operational and administrative support to the Director of Fleet Performance, including procurement activities, invoice approvals, issue escalation management, onboard committee meeting coordination, and fulfillment of ad hoc requests.
• Provide regular fleet performance reporting to leadership, highlighting risks, trends, opportunities, and measurable progress for both people and systems.

• Minimum 8-10 years of experience in marine operations, fleet management, or a related maritime role, preferably within the luxury cruise, yachting, or complex marine operations environment
• Demonstrated experience driving fleet or…