Domain Consultant – Business Transformation, AI & Data Strategy - R01572474

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption.

Brillio, renowned for its world‑class professionals, referred to as “Brillians”, distinguishes itself through their capacity to seamlessly integrate cutting‑edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio’s relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

We are seeking an experienced Domain Consultant – Business Transformation, AI & Data Strategy with 12+ years of experience in business consulting, domain transformation, data analytics, and AI-driven business solutions.

The ideal candidate will have a strong track record of engaging with C‑suite executives, senior business leaders, and key stakeholders to understand business challenges and define strategic transformation initiatives. Experience in hospitality, restaurant chains, casinos, or gaming is highly desirable.

The candidate will combine industry expertise, business consulting, data-driven decision‑making, and AI/GenAI capabilities to identify opportunities for operational improvement, cost optimization, revenue growth, and enhanced customer experience. This role requires the ability to translate business challenges into practical AI‑enabled solutions that deliver measurable business value.

• Executive Stakeholder Engagement:
  Build trusted relationships with C‑suite executives, business leaders, and client stakeholders to understand strategic priorities and business objectives.

• Business Discovery & Transformation:
  Lead discovery sessions, stakeholder interviews, and workshops to identify business challenges, process gaps, operational inefficiencies, and transformation opportunities.

• AI & GenAI Strategy:
  Identify and prioritize AI/GenAI use cases such as AI‑powered customer service, personalized guest experiences, intelligent automation, predictive analytics, demand forecasting, and AI‑assisted decision‑making.

• Data Analytics & Insights:
  Leverage data mining, business intelligence, and advanced analytics to uncover trends, identify revenue opportunities, optimize costs, and improve operational performance.

• Process Optimization:
  Evaluate existing business processes and recommend digital transformation, workflow automation, process reengineering, and AI‑enabled operational improvements.

• Industry‑Specific Solutions:
  Apply domain knowledge in hospitality, restaurant chains, casinos, and gaming to address challenges related to customer loyalty, guest engagement, workforce planning, revenue management, and operational efficiency.

• Business‑to‑Technology Alignment:
  Translate business requirements into actionable AI, data, and technology solutions while collaborating with data scientists, AI engineers, product teams, and technology leaders.

• Business Case & ROI Development:
  Develop business cases, transformation roadmaps, value assessments, and ROI models to demonstrate the expected business impact of AI and digital initiatives.

• AI Feasibility & Adoption:
  Assess AI use cases based on business value, technical feasibility, data readiness, implementation complexity, scalability, and…