Executive Operations Manager

The National Conference of Bar Examiners (NCBE) is a nonprofit organization dedicated to advancing a competent, ethical, and diverse legal profession. We develop and deliver high-quality assessment products, services, and research that support state courts and licensing authorities in evaluating the readiness of aspiring lawyers.

NCBE is committed to fostering a collaborative, mission-driven environment with competitive salaries, comprehensive benefits, flexible scheduling, and professional development opportunities. NCBE’s headquarters is based in Madison, Wisconsin, a dynamic community with exceptional amenities.

The Executive Operations Manager serves as the operational and administrative right hand to the Chief Product Officer (CPO), ensuring both the CPO and the broader division across Psychometrics, Test Development, Product, User Experience, and Assessment Operations operate effectively. This role combines executive support, division-wide coordination, and operational organization. The position manages the flow of priorities, information, decisions, meetings, and commitments into and out of the Office of the CPO while maintaining visibility across the work of the Product organization.

The Executive Operations Manager is responsible for keeping the CPO organized, prepared, and focused on the highest-value work; ensuring commitments and follow-up; coordinating priorities and dependencies across teams; and creating the operating rhythms that allow the division to function as an integrated organization.

• Executive & Administrative Support to the CPO
• Manage CPO Priorities:
  Maintain a comprehensive view of the CPO's commitments, deadlines, decisions, deliverables, and follow-up responsibilities.
• Support Management of Executive Calendar:
  Work with the CPO’s support team members to manage and prioritize the CPO's calendar, ensuring time reflects organizational priorities and appropriate preparation time is protected.
• Prepare Daily Priorities:
  Ensure the CPO knows what requires attention, what decisions are needed, what deadlines are approaching, and where follow-up is outstanding.
• Coordinate Meeting Preparation:
  Gather materials, background, decisions required, and relevant context so the CPO enters important meetings fully prepared.
• Drive CPO Follow-Through:
  Track commitments made by the CPO and proactively ensure drafts, decisions, responses, and other deliverables are completed on time.
• Manage Information Flow:
  Review and organize incoming requests, determine what requires CPO attention, and route or resolve matters elsewhere when appropriate.
• Coordinate Executive Logistics:
  Support scheduling and logistics for significant meetings, leadership sessions, Board and committee engagements, jurisdiction meetings, retreats, and other priority activities.
• Protect Executive Capacity:
  Identify meetings, requests, and activities that can be delegated, consolidated, deferred, or handled without CPO involvement.
• Division Operations
• Coordinate Division Priorities:
  Maintain an integrated view of significant initiatives, commitments, milestones, and deliverables across the Product division.
• Connect Cross-Team Dependencies:
  Identify where work across Product Management, Engineering & AI, Psychometrics, Test Development, Product, User Experience, and Assessment Operations, and other teams intersects.
• Build Useful Agendas:
  Structure Product Leadership Team time around decisions, dependencies, risks, and issues rather than routine status updates.
• Coordinate CPO Communications:
  Help manage correspondence, presentations, briefing materials, leadership updates, and other executive communications.
• Draft Executive Materials:
  Prepare initial drafts of emails, talking points, agendas,…