Client Service Rep

The Client Service Representative is responsible for providing excellent customer service to clients and their pets. Duties include greeting clients, answering phones, scheduling appointments, checking patients in and out, processing payments, managing medical records, communicating with the veterinary team, and assisting with client questions. CSRs help create a welcoming, professional environment while supporting the daily operations of the hospital and ensuring a positive client experience.

Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at