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Customer Service Rep - Entry Level CSR

Job in Hialeah, Miami-Dade County, Florida, 33002, USA
Listing for: Xcel Management Inc
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 30000 - 42000 USD Yearly USD 30000.00 42000.00 YEAR
Job Description & How to Apply Below
Job Description

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer needs and contribute to sales efforts.

Responsibilities
  • Provide timely and accurate customer support in person
  • Develop and maintain strong product knowledge to assist customers effectively
  • Collaborate with team members to ensure a seamless customer experience
  • Assist in identifying sales opportunities and support sales initiatives
Preferred Qualifications
  • High school diploma or equivalent

Join us at Xcel Management Inc as our next Customer Service Rep - Entry Level CSR in FL, United States.

The position is based in FL, United States.

Position Requirements
Less than 1 Year work experience
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