Lead UI & UX Designer

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

UKG is building an AI-first suite that helps organizations become great places to work through HR, payroll, workforce management, and culture technology. You’ll join the team developing Frontline Worker Network, a new UKG-owned network connecting shift and hourly employees with curated services—including financial wellness, health, and everyday essentials—through mobile experiences in the flow of work. You’ll collaborate with UX Research, Product, Engineering, Data, and service partners to shape a new multi-sided experience for workers, employers, and service providers.

As a Lead Experience Designer, you’ll help take Frontline Worker Network from early concept through launch and continued growth. You’ll turn evolving customer needs and business opportunities into useful, trusted, and accessible experiences for frontline workers. This is a hands on design role requiring strong product judgment, systems thinking, and design craft. You’ll balance the needs of multiple audiences, design for the realities of deskless and hourly work, and help the team make thoughtful decisions in an evolving 0-to-1 environment.

• Lead end-to-end design across discovery, journey mapping, workflow definition, prototyping, validation, execution, launch, and iteration.
• Design experiences that address the needs of workers, employers, and service partners.
• Make services such as financial wellness, health, and everyday essentials clear, accessible, and trustworthy.
• Design for frontline, deskless, hourly, and mobile-first workers across varied work environments, schedules, and levels of digital access.
• Partner with Product, Engineering, Data, UX Research, and service teams to define opportunities, requirements, trade-offs, and priorities.
• Use research and product analytics to validate concepts and shipped experiences and improve usability, adoption, engagement, and retention.
• Establish interaction patterns and design foundations that can scale as the network adds users, services, and partner integrations.
• Design AI-supported experiences that provide transparency, feedback, user control, and clear system limits.
• Raise the bar for interaction quality, visual craft, accessibility, and consistency through critique, design reviews, shared patterns, and mentorship.

• 8+ years of experience in user experience, product design, or interaction design, including work on complex enterprise (B2B) and customer-facing products (B2C).
• Hands-on experience designing mobile-first product experiences, including mobile application workflows, interactions, and user interfaces.
• Track record of delivering end-to-end design solutions and shaping direction for workflow-heavy or customer-facing experiences.
• Strong…