Dental Front Desk Team Member

Join to apply for the Dental Front Desk Team Member role at Hialeah Dental Office

5 days ago Be among the first 25 applicants

Join to apply for the Dental Front Desk Team Member role at Hialeah Dental Office

• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations
• Strong customer service skills with the ability to handle inquiries and resolve issues effectively
• Knowledge of insurance verification processes and coding (ICD-10) is advantageous
• Hialeah, FL 33014 (Required)
• Pay:
  From $16.00-$18.00 per hour or based on experience
• 401K
• Paid Vacations and Time off after probation periods
• Monday to Friday

Qualifications



Job Description

• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations
• Strong customer service skills with the ability to handle inquiries and resolve issues effectively
• Knowledge of insurance verification processes and coding (ICD-10) is advantageous
• Hialeah, FL 33014 (Required)

Benefits

• Pay:
  From $16.00-$18.00 per hour or based on experience
• 401K
• Paid Vacations and Time off after probation periods
• Monday to Friday

Responsibilities

• We are seeking a dedicated and organized Front Desk team member to join our team
• The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth operations at the front desk
• This role is crucial in managing appointments, handling inquiries, and maintaining accurate medical records within a dental or medical office environment
• Greet and assist patients as they arrive at the office, ensuring a welcoming atmosphere
• Manage appointment scheduling and confirmations using Open Dental software
• If needed, perform insurance verification and assist patients with understanding their benefits
• Maintain accurate medical records, including coding using ICD-10 standards
• Handle incoming calls and respond to inquiries in a professional manner
• Process patient check-ins and check-outs efficiently while ensuring all necessary documentation is completed
• Provide support for dental or medical staff as needed, including coordinating with other departments
• Uphold confidentiality and comply with HIPAA regulations regarding patient information

Job Description



Job Summary

We are seeking a dedicated and organized Front Desk Team Member to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth operations at the front desk. This role is crucial in managing appointments, handling inquiries, and maintaining accurate medical records within a dental or medical office environment.

Responsibilities

Greet and assist patients as they arrive at the office, ensuring a welcoming atmosphere.

Manage appointment scheduling and confirmations using Open Dental software.

Perform insurance verification and assist patients with understanding their benefits.

Maintain accurate medical records, including coding using ICD-10 standards.

Handle incoming calls and respond to inquiries in a professional manner.

Process patient check-ins and check-outs efficiently while ensuring all necessary documentation is completed.

Provide support for dental or medical staff as needed, including coordinating with other departments.

Uphold confidentiality and comply with HIPAA regulations regarding patient information.

Experience

Previous experience as a Front Desk Receptionist in a dental or medical office is preferred.

Familiarity with Open Dental software is a plus.

Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.

Strong customer service skills with the ability to handle inquiries and resolve issues effectively.

Knowledge of insurance verification processes and coding (ICD-10) is advantageous.

We invite qualified candidates who are passionate about providing excellent service in a healthcare setting to apply for this rewarding opportunity as a Front Desk Team Member Receptionist.

Job Type: Full-time

Pay:
From $16.00-$18.00 per hour or based on experience

Schedule:

Monday to Friday

Ability to Commute:

Hialeah, FL 33014 (Required)

Ability to Relocate:

Hialeah, FL 33014:
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