Banquet Setup Specialist - Weekend Shifts

Hours: Vary based on events. Weekends are a must.

The Hilton Daytona Beach is looking for responsible and motivated service professionals to join its banquet team. This part-time position requires flexibility with hours based on event schedules, including mandatory weekend availability.

• Approach all encounters with guests, both internal and external, in a friendly, service-oriented manner.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag while working.
• Be familiar with Hotel Standard Operating Procedures.
• Set up event spaces in a timely and safe fashion according to instructions and details outlined on Banquet Event Orders (BEOs) and floor plans, including chairs, tables, linen, displays, and more.
• Maintain high standards of cleanliness and sanitation throughout banquet function spaces, pre-function areas, and storage locations, including carpets, walls, windows, heating/air conditioning units, and walkways.
• Greet and welcome client representatives and guests, responding to requests promptly, courteously, and efficiently as it pertains to function room setup.
• Ensure function spaces are visually appealing by maintaining cleanliness and ensuring all equipment is in good working order.
• Consistently implement service standards and operating procedures related to banquet and catering function room setup.
• Maintain complete knowledge of:
  • Daily scheduled group functions, including times, locations, and number of attendees.
  • Location and names of all hotel function spaces.
  • All styles of meeting and banquet room settings.
  • Correct maintenance and use of equipment.
  • All departmental and hotel policies and procedures.
  • All safety guidelines.
• Provide excellent customer service and ensure customer needs are met.
• Stay informed of all current and upcoming event details.
• Work effectively under pressure and during long or split shifts.
• Perform other duties as assigned.

• Strong attention to detail and ability to follow instructions precisely.
• Excellent interpersonal and communication skills.
• Ability to work flexible hours, including weekends.
• Ability to maintain a professional appearance and demeanor.
• Physical ability to set up banquet rooms, including lifting and moving tables, chairs, and equipment.
• Familiarity with hotel banquet operations and safety standards is preferred.
• Ability to work well both independently and as part of a team.