Beverage - Manager

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site:

• Guest Experience & Operational Leadership:
  Leads from the floor with an active presence during peak business periods, engaging guests and team members, anticipating service needs, and resolving opportunities in real time. Champions a culture of genuine hospitality, personalized recognition, service recovery, and continuous improvement informed by guest feedback and satisfaction trends. Ensures beverage quality, presentation, speed of service, cleanliness, and consistent execution across bars, lounges, gaming-floor service, and other assigned beverage operations.
• People Leadership & Talent Development:
  Recruits, coaches, recognizes, and retains high-performing talent; creates an inclusive, accountable environment where team members feel empowered to deliver exceptional experiences. Develops supervisors and emerging leaders through purposeful coaching, succession planning, performance feedback, and clear development goals. Builds meaningful team engagement through daily communication, pre-shift inspiration, hands‑on training, and consistent reinforcement of service standards.
• Beverage Strategy & Commercial Performance:
  Collaborates on compelling beverage menus, signature cocktails, premium offerings, seasonal activations, and programming that enhance the guest journey and generate incremental revenue. Owns labor planning, purchasing input, product selection, beverage costs, par levels, and financial performance against approved budgets. Uses sales mix, productivity, guest sentiment, and operating metrics to identify opportunities, optimize execution, and support business growth.
• Technology, Systems & Innovation:
  Supports Beverage on Demand integration, adoption, and optimization, including service workflows, zone mapping, team readiness, and speed‑of‑service performance. Demonstrates working knowledge of POS platforms, beverage ordering systems, and operational reporting; partners with IT and cross‑functional teams on testing, training, and process enhancements. Promotes technology‑enabled hospitality while preserving personal guest engagement and operational accountability.
• Compliance & Stewardship:
  Upholds Gaming Commission regulations, Seminole Tribe of Florida and departmental policies, responsible alcohol service requirements, and applicable safety and sanitation standards. Maintains a clean, safe, organized, and hazard‑free work environment and oversees staffing, scheduling, training, evaluations, and supervision of assigned personnel.

• Associate degree or higher required. Minimum of 6 years in a high‑volume bartending environment and 2 years of casino beverage supervisory experience, or an equivalent combination of education and/or work experience. Demonstrated success leading hospitality teams, developing leaders, strengthening guest satisfaction, and managing complex, high‑volume beverage operations.
• Strong knowledge of beverage trends, service standards, purchasing, inventory, cost controls, and financial reporting.
• Comfort with beverage technology, POS systems, digital ordering and service platforms; experience with Beverage on Demand (BOSS) or comparable solutions is highly desirable.
• Excellent interpersonal communication, sound judgment, collaborative leadership, and the ability to inspire a diverse team.
• Ability to understand…