RIS Team Lead​/Manager

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint, cutting-edge technology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year.

The Radiology Information Systems (RIS) Team Lead / Manager is responsible for leading the engineering and support team tasked with the design, configuration, optimization, integration, and ongoing lifecycle management of enterprise radiology workflows across our RIS and PACS platforms.

This role combines people leadership, workflow architecture, and systems integration, providing strategic oversight and hands-on technical guidance to a multidisciplinary team of RIS analysts, workflow specialists, and integration engineers.

Operating as a pivotal liaison between technical engineering, clinical operations, radiologist groups, and revenue cycle leadership, the Team Lead ensures that scheduling, order intake, prior authorization, exam execution, radiologist reporting, and billing workflows are standardized, resilient, scalable, and fully aligned with organizational clinical and financial objectives.

Specific duties include, but are not limited to:

• Team Leadership & Development:
  Lead, mentor, and foster continuous growth across a high-performing team of RIS analysts and clinical systems specialists. Conduct performance evaluations, set operational objectives, and establish clear technical career paths.
• Resource Allocation & Workload Prioritization:
  Effectively manage team capacity across daily break-fix support, continuous workflow optimization, enterprise project deliverables, and major system rollouts.
• Process Governance & Standards:
  Establish and enforce best practices, standard operating procedures (SOPs), system change management protocols, and comprehensive documentation standards for enterprise RIS configuration.
• Vendor & Stakeholder Alignment:
  Act as the primary technical and operational liaison between clinical operations, IT/interoperability teams, revenue cycle management (RCM) leadership, and core software vendors (e.g., Royal Health, eRAD, PACS vendors).
• End-to-End Workflow Optimization:
  Drive the design, standardization, and continuous refinement of end-to-end radiology workflows across multi-site and regional imaging centers.
• Clinical & Revenue Cycle Integration:
  Govern the architecture and maintenance of procedure catalogs (CPT/HCPCS codes), modality exam protocols, and scheduling rules to optimize clinical throughput, turnaround time (TAT), patient access, and clean claim capture.
• Throughput & Bottleneck Analysis:
  Identify operational bottlenecks, scheduling friction points, and communication gaps across sites; develop data-driven technical and workflow interventions to maximize modality utilization.
• Interface & Data Flow Governance:
  Partner with Interoperability and PACS teams to oversee and validate HL7, DICOM, and FHIR data streams (ADT, ORM, ORU, DFT, MDM), ensuring data integrity across EHR, RIS, PACS, VNA, and third-party portals.
• Routing & Exception Handling:
  Design and implement robust message routing rules, error queues, and exception-handling workflows to prevent dropped orders or delayed diagnostic reports.
• Voice Recognition & Reporting Integration:
  Oversee integration between RIS, dictation/speech recognition systems (e.g., Power Scribe, Fluency), and clinical distribution channels.
• Enterprise Migrations & Deployments:
  Lead or support enterprise-level RIS migrations, platform consolidations, site expansions, and major version upgrades from conception…