Flight Systems Analyst

Embry-Riddle Aeronautical University is seeking a highly analytical and customer-focused Flight Applications Systems Analyst to join the Information Technology department in a fully remote capacity. This position supports, maintains, and enhances the University’s core flight systems, including Talon ETA/RMS, SplashBI, and related applications and integrations.

The Flight Applications Systems Analyst provides application support, develops and maintains operational and analytical reports, writes and troubleshoots SQL queries, validates data, and investigates complex system issues. Working closely with academic and administrative departments, this role gathers business requirements, analyzes processes, and translates customer needs into effective reports, system enhancements, and sustainable technical solutions.

The successful candidate will demonstrate strong problem-solving, communication, and project coordination skills, with the ability to manage competing priorities, collaborate with technical and non-technical stakeholders, and deliver responsive customer service. Experience with SplashBI is preferred, but experience with comparable reporting platforms will be considered. Knowledge of higher education and/or flight operations is also beneficial.

This position offers the opportunity to support the University’s flight operations. The role is fully remote, with minimal travel;
For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

• Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year.
• You’ll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.
• Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

• Bachelor’s degree in Computer Science or a related field.
• Three to five years of related experience in Information Technology.
• Knowledge of software development life cycle principles, methods, and tools.
• Ability to support applications, troubleshoot complex technical issues, and communicate technical information to both technical and non-technical users.
• Ability to learn to read code and work with programming and scripting languages, including SQL
• Excellent written and verbal communication, customer service, documentation, and training skills.
• Ability to establish and maintain effective working relationships with administrative, clerical, and academic stakeholders.
• Proficiency with Microsoft Windows and Microsoft Office applications, including…