Head of Procurement

At The Pharmacy Hub
, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

The Pharmacy Hub is looking for a Head of Procurement to lead our procurement function and own the end-to-end sourcing, purchasing, and vendor management of both the pharmaceutical raw materials that supply our 503A compounding operations — APIs, excipients, and other compounding components — and the finished pharmaceuticals, medical devices, and other healthcare products that flow through our fulfillment operations. This person will set our procurement strategy and own our supplier relationships, the purchase order lifecycle, and the material and product availability strategies that let TPH consistently meet production needs, partner SLAs, and patient demand.

Procurement gaps have a direct impact on patient access. In line with our mission of breaking barriers in healthcare through access, intervention, and affordability, this role makes sure the right products are available at the right cost and at the right time. The Head of Procurement works closely with Finance, Pricing, Inventory Control, Fulfillment, Client Success, and Operations to align purchasing with operational need and commercial commitments.

This position reports to the General Manager. Team structure is expected to evolve as the Procurement function scales.

• Manage the full purchase order lifecycle across pharmaceuticals, medical devices, and other healthcare products: generate POs from Inventory Control signals, track order status, confirm receipt, and resolve discrepancies
• Monitor par levels and reorder points with the Inventory Control Manager; respond to stock alerts and shortage signals with urgency to prevent fulfillment disruption
• Develop and execute shortage mitigation strategies when primary suppliers cannot meet demand, identifying alternative sourcing across wholesaler and manufacturer networks
• Ensure all inbound pharmaceutical shipments are DSCSA-compliant, coordinating with Inventory Control on transaction information (TI) and transaction statement (TS) verification
• Maintain procurement schedules and delivery windows that align with fulfillment operations and minimize receiving bottlenecks
• Own TPH's supplier relationships with major pharmaceutical wholesalers, direct manufacturers, and specialty distributors
• Negotiate pricing, service levels, delivery terms, and contract conditions; elevate strategic contract decisions to the Head of Pricing & Procurement
• Run regular vendor performance reviews covering on-time delivery, fill rate, cost variance, and DSCSA serialization compliance, and hold suppliers to agreed terms
• Lead qualification and onboarding of new suppliers, including documentation, compliance verification, and ERP setup
• Maintain a supplier master record with current contract terms, pricing agreements, lead times, and performance history

• Partner with Pricing on GPO contract utilization: confirm purchasing at contracted rates, flag opportunities to improve tier positioning, and surface variance between contracted and actual acquisition cost
• Provide Finance with accurate purchase cost data, chargeback reconciliation inputs, and spend reporting for COGS accuracy and month-end close
• Work with Client Success and Operations to understand demand signals, partner commitments, and upcoming volume changes that should shape procurement planning
• Coordinate with Fulfillment on inbound scheduling and receiving capacity so procurement timelines are operationally executable
• Serve as the primary internal escalation point for product availability issues affecting partner SLAs, and communicate proactively with Client Success when supply constraints create fulfillment risk

• Produce regular procurement reports: spend by category, supplier fill rate, cost variance versus contracted price, PO cycle time, and shortage frequency
• Conduct ongoing spend analysis and total cost of ownership (TCO) modeling across product categories; bring cost reduction, consolidation, and sourcing opportunities to the Head of Pricing &…