Senior Manager, Global HR Systems

## Senior Manager, Global HR Systems Apply:
Fully Remote:
Field Based, Remote - FL, USA:
Full time:
Posted Today:
JR25229

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.#

** Job Description**#
** Key Responsibilities May Include:
*** Manage platform performance, configuration, and operational support to ensure system stability, usability, and data integrity.
* Coordinate and execute release and upgrade cycles, including testing, documentation, and communication with impacted teams.
* Collaborate with business stakeholders to understand requirements and translate them into scalable platform enhancements.
* Oversee a team of analysts and developers, allocating work, providing coaching, and ensuring high‐quality delivery.
* Maintain strong relationships with platform vendors and partners, managing support tickets, issue resolution, and service performance.
* Support governance processes, including access control, compliance checks, audit reviews, and adherence to platform standards.
* Monitor platform activity, performance, and user issues, providing data‐driven insights to improve user experience and system efficiency.
* Contribute to the platform roadmap by identifying improvement opportunities, assessing feasibility, and informing prioritisation decisions.

The
** Senior Manager, Global HRIS (UKG Pro) Platform Delivery
** provides global leadership, platform ownership, and strategic direction for UKG Pro Workforce Management, including Time and Attendance, scheduling, accruals, pay rules, security, integrations, and related downstream processes. The role is accountable for the stability, integrity, compliance, scalability, and continuous improvement of the platform across supported regions.

Lead a globally distributed platform delivery team and partner with HR, Payroll, Operations, IT, regional business leaders, vendors, and other HR technology teams to translate business priorities into sustainable solutions. Establish global standards and governance while enabling regional requirements where legally or operationally necessary.

This role oversees platform operations, major releases, complex enhancements, escalations, vendor performance, roadmap planning, and global initiatives. The
** Senior Manager Global HR Systems
** will role model Our IMPACT behaviors, develop team capability, strengthen operational resilience, and ensure consistent, high-quality delivery and support across geographies and time zones.
*
* What You’ll Do:

*** Own the global UKG Pro Workforce Management platform strategy, operating model, governance, roadmap, and service delivery priorities, aligned with business needs and the broader HR technology strategy.
* Provide global functional and technical leadership for UKG Pro WFM and related downstream systems, including Time and Attendance, scheduling, accruals, pay rules, workflows, security, integrations, reporting, and employee/manager experience.
* Lead, coach, and develop a geographically dispersed…