VP of Operations & Fulfillment Excellence

This position will report directly to the COO and will serve as a member of the executive team.

It has an immediate opportunity for a Vice President of Operations (distribution) for our rapidly growing e-commerce/distribution company.

The Vice President of Operations is an experienced retail operations executive who has generated significant impact through the strategic and tactical direction of both fulfillment centers & 3PL partners.
The Vice President of Operations will direct and develop director-level department heads in distribution (receiving, replenishment, order fulfillment and returns processing, performance measurements).

JOB RESPONSIBILITIES

• Develop long-range objectives and strategies for the distribution centers, monitor performance against these objectives and provide feedback to site direct report(s) and team members.
• Create standard operating procedures and best practices in terms of performance monitoring in order to optimize quality and delivery time.
• Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations.
• Define information systems requirements to support process improvements initiates. Integrate the technology, quality, purchasing and logistics functions to support product and process excellence.
• Provides leadership, supports, motivates, directs and retains high-caliber staff.
• Develop and implement ongoing staff performance and career development programs.
• Strive to achieve world-class supply chain, warehousing, forward and reverse logistics operations
• Promotes “total customer satisfaction” (delivery, quality etc.) within all Operations teams.
• Ensure employee safety at the Distribution Center(s)
• Manage logistics and outbound transportation processes, negotiate parcel freight programs. Implement improved processes and management methods to generate higher ROI and workflow optimization.
• Continually investigate and introduce process improvement measures and presents suggestions to COO for consideration.
• Develop and manage annual operations budgets.
• Build an open and honest communication line with the organization
• When necessary, develop and direct the management of the company’s remote fulfillment/distribution center(s) that will ensure, cost-efficient shipping direct to customers and effective processing of returns.
• Interact regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company direction.
• Prepare and submit monthly reports
• 15+ years of broad logistics and supply chain management experience in progressively senior positions
• Ability to manage Third Party Logistics (3PL), freight companies and other logistics suppliers
• Supplier negotiation skills, proven cost reduction efforts and experience with contracts
• Demonstrable analytical abilities to assess financial impacts of any changes to logistics service requirements
• In depth knowledge and expereince with key supply chain/logistics processes, best practices,and implementing process improvements
• Excellent computer skills including experience utilizing multple ERP & WMS systems; also strong knowledge of Microsoft Office (including Outlook, Word, Excel and PowerPoint)
• Strong analytical, financial & P&L skill required
• A high sense of urgency & the ability to build & lead strong teams to achieve new levels of performance
• Experience supporting and developing emerging markets
• Experience directing the operations in a multi-site supply chain system

BS/BA or equivalent required

All your information will be kept confidential according to EEO guidelines.

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