General Manager
Listed on 2026-11-05
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Management
Retail & Store Manager, Operations Management, General Management
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
About Race Trac
Race Trac is one of the largest privately-held convenience store and fuel retail chains in the United States, with over 800 locations across the Southeast. Our General Managers are entrepreneurial leaders who run their stores like their own business — the cornerstone of our mission of putting our guests first!
Position SummaryThe General Manager (GM) is responsible for the total operation of a high-volume Race Trac location, typically generating $5M–$15M+ in annual revenue. The GM leads all aspects of the business including team development, financial performance, guest satisfaction, safety, and brand standards. This is a hands‑on, floor‑level leadership role.
As the General Manager, you will be responsible for driving profitability for one Race Trac store and leading up to 20 team members. You will continually deliver on Race Trac’s mission of making people’s lives simpler and more enjoyable through a focus on friendly service, food execution, cleanliness, building talent, and driving success.
RESPONSIBILITES:Friendly
- Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
- Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors
- Communicate respectfully and maintain a consistent team‑oriented attitude and store culture
- Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency
- Efficiently complete guest transactions at the cash register or self‑checkout stations and suggest products that complement purchases
- Drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources
- Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
- Ensure all food service and proprietary programs meet quality and safety standards
- Encourage and manage a high standard of store cleanliness
- Direct, monitor, and adhere to all Race Trac, federal, state, and local safety‑related regulations, including food safety regulations
- Execute shift duties, maintain overall presentation standards, and represent the Race Trac brand
- Recruit, hire, onboard, and retain a high‑performing team of up to 20 associates
- Create and manage scheduling that meets business needs while controlling labor costs
- Coach and develop direct reports including Assistant Managers and Team Leads
- Write, implement, and monitor manager development and performance plans
- Execute all Race Trac training programs and ensure certifications and licenses are current to state and local laws
- Ensure all team members follow policies and company standards at all times
- Ensure communication is passed to every team member in the store
- Demonstrate Race Trac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
- Display Race Trac’s Leadership Qualities through acting with a servant‑leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions‑oriented approach
- Manage the full P&L including revenue, COGS, labor, shrink, and controllable expenses
- Analyze daily, weekly, and period sales reports to identify trends and drive corrective action
- Control cash handling, lottery operations, and banking with strict accuracy standards
- Achieve or exceed financial targets set by the company
- Maintain full compliance with all…
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