Licensed Customer Relations & In-Book Sales Specialist
Listed on 2026-10-30
-
Sales
Client Relationship Management, Account Manager -
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Account Manager
Full Time in Mount Dora - FL
- 401(k) matching
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
Deliver Exceptional Service. Grow Your Career. Earn More Through In-Book Sales.
Are you a service-focused professional who genuinely enjoys helping people—but also thrives when you can uncover needs and offer valuable solutions? The Kim Varnadore State Farm Agency is seeking a Customer Relations Representative who can provide outstanding support to clients while confidently identifying and closing in-book sales opportunities within our existing customer accounts.
This is a fully licensed position (Property & Casualty and Life & Health). Candidates not yet licensed must be willing to obtain both licenses—with full support and guidance from our team.
Role Description
As a Customer Relations Representative, you’ll serve as a trusted connection point for our clients—resolving concerns, assisting with policy needs, and ensuring a seamless experience. At the same time, you’ll play a key role in agency growth by recognizing opportunities for clients to enhance their protection and recommending additional products during everyday service interactions.
Key Responsibilities
Deliver Outstanding Service
Handle inquiries, resolve client issues, and consistently provide an exceptional customer experience.
Drive Retention & Sales Growth
Identify in-book sales opportunities, assist with coverage upgrades, and recommend additional policies that add value for existing clients.
Stay Organized & Accurate
Maintain up-to-date client records, process changes efficiently, and ensure follow-through on all service requests.
Collaborate for Success
Work closely with the agency team to ensure smooth operations and contribute to shared sales and service goals.
Qualifications
- Strong communication, listening, and problem-solving skills
- A service-first attitude with the confidence to pivot into sales conversations
- Ability to remain calm, professional, and efficient in a fast-paced environment
- Active P&C and Life & Health licenses, or willingness to obtain with agency support
- Competitive base pay plus bonus opportunities tied to in-book sales
- Full licensing support and paid training for qualified candidates
- Opportunities for growth into advanced customer service, account management, or sales roles
- A positive, team-oriented environment where your efforts are recognized and valued
- The chance to make a genuine impact by helping clients feel protected and supported
Compensation $50,000.00 - $70,000.00 per year
Customer Relations Representative - State Farm Agent Team Member
Full Time in Mount Dora - FL
Responsive recruiter Benefits- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Kim Varnadore State Farm Agency
Deliver Exceptional Service. Grow Your Career. Earn More Through In-Book Sales.
Are you a service-focused professional who genuinely enjoys helping people—but also thrives when you can uncover needs and offer valuable solutions? The Kim Varnadore State Farm Agency is seeking a Customer Relations Representative who can provide outstanding support to clients while confidently identifying and closing in-book sales opportunities within our existing customer accounts.
This is a fully licensed position (Property…
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