Fitness Studio Program Specialist

Benefits:

401(k)

Bonus based on performance

Dental insurance

Health insurance

Vision insurance

Orange theory Fitness is a trendsetting franchise fitness organization with 200+ locations open in the US and Canada and over 400+ new fitness studios under development nationally and internationally.

At Orange theory Fitness, we often refer to the Sales Associate role as Program Specialists or “Orange Ambassadors.” We use Program Specialist because we do not promote “selling” Orange theory Fitness, our goal is to share an experience with our customers. We introduce people who are looking to better themselves to a tried and proven program that delivers results. For more information, please visit  to learn how we use scientifically-proven concepts to push bodies to their best.

This workout helps build strength, increase energy, surpass workout plateaus and tone and shape your body like nothing else.

The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

JOB

DUTIES INCLUDE:

Establishes and maintains an effective referral program

Maintains accurate records using established OTF sales systems.

Conducts telephone inquiries/follow up calls/customer care calls

Leads OTF studio previews with prospects and/or fitness program holders

Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio

Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities

Must be able to participate in 1-2 OTF scheduled workouts per week

Maintains an organized and clean lobby/front desk area

Responsible for processing accurate cash and credit card transactions

Follow up and follow through activities with all prospective clients

Responds immediately to member requests, inquiries and concerns.

Proper on-boarding all OTF clients through the use of Client Intake Forms and FP Agreements

Works closely with Fitness Team to ensure that processes are fulfilled

Responsible for attending and participating in all relative OTF training programs

JOB QUALIFICATIONS:

Excellent customer service skills

Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)

Solid verbal and written communication skills required

Able to multi-task and excel in a busy environment.

Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use

Health & Fitness minded people strongly preferred

High school diploma required.

Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)

Flexible to work day, evening and/or weekend hours as needed

Base Pay Structure

Starting Pay: $14/hour

$15/hour:
After 25 Elite or Premier memberships sold

Monthly Commission Per Membership Sold

Basic (4 classes/month): $5

Elite (8 classes/month): $10

Premier Month-to-Month (Unlimited): $15

Premier 6-Month (Unlimited): $20

Premier 12-Month (Unlimited): $25

Upgrades and Performance Tracker Sales

Monthly Bonus for Premier Membership Sales

5 Premier Sales: +$100 bonus

10 Premier Sales: +$250 bonus

15 Premier Sales: +$500 bonus

20 Premier Sales: +$750 bonus

Bonus is in addition to hourly pay and individual membership commissions.

Current Shift Needs / Availability at the Jacksonville Beach…