Jewelry Brand Ambassador: Luxury Sales Expert

Salary Range $13.00 - $18.00*

Job Description:

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping.

Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE:

A Brand Ambassador is a sales associate that drives the business through expertise on a specific vendor line. This Brand Ambassador represents the ‘face of the brand’ and is responsible for technical knowledge of product, product training and education for other SFA Associates, product feedback to the merchants and vendors and advanced client and business development skills related to sales for the brand.

Inspires others with their recommendations, builds trust quickly and can gain cooperation with little disruption.

• Ability to effectively communicate a clear vision.

• Drive positive outcomes through objectives and measures and is great at networking and relationship management. Training skills and basic math skills, to interpret reports, understand individual and line goals and to develop supporting selling strategies

• 2+ years of selling experience in like product

• Excellent selling and client building skills

WHAT YOU WILL DO:

• Drive sales for the brand in a specific category

• Develop and execute strategies to drive overall sales for the brand

• Develop and execute strategies for acquiring new clients and expanding existing client sales to meet or exceed individual sales goals

• Strategically develop plan in partnership with leadership to support overall Local Business Development Plan

• Execute category strategies for the brand developed by the Brand Manager or GM

• Demonstrate expertise in customer base by having knowledge of top customers

• Coordinate special orders, reserves and product movement between stores to deliver to customer requests

• Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area

• Coordinate department efforts to maximize special events and trunk show focus days

• Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote line and increase intersell

• Educate and train SFA Associates on the technical aspects of the products (construction, fabrication, design, etc.)

• Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing and customer requests to target future growth

• Act as a liaison between department and vendor representatives

• Leverage opportunities to share technical product knowledge to educate the customer on the characteristics of the product

• Act as role model for Sales Associates by exhibiting the highest customer service standards

• Ad hoc responsibilities as needed

WHAT YOU WILL BRING :

• Training skills and basic math skills, to interpret reports, understand individual and line goals and to develop supporting selling strategies

• 2+ years of selling experience in like product

• Excellent selling and client building skills

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to…