Patient Access Coordinator , Fairview Range Hibbing Clinic

Fairview Range is looking for a Patient Access Coordinator I to join our care team at the Fairview Range Clinic in Hibbing, MN!

The Patient Access Coordinator I (PAC I) performs clerical tasks such as answering phones and processing paperwork. The Patient Access Coordinator I performs Registration/Scheduling duties along with necessary clerical/secretarial duties. Must be able to perform multiple tasks at same time and demonstrate excellent customer service skills at all times.

This position will work 72 to 80 hours per two weeks. The shift length will be 8-hours on the day/evening shift. Weekends:
As needed. This position will be primarily based in Hibbing but may provide coverage in Nashwauk and Mountain Iron as needed.

We provide high quality health care for the entire family from newborn to geriatric, with the full range of primary and specialty care services. With clinics located in Hibbing, Mountain Iron, and Nashwauk, we provide convenient and easy access to our care services. Through our relationship with Fairview, your local primary care provider can extend direct access to the physician specialists and advanced services offered by University of Minnesota Physicians to you and your family.

• 60+ service lines
• Primary care includes over 20 providers and more than 50 support staff that see patients in Hibbing, Mt. Iron, and Nashwauk.
• Specialty care includes over 35 providers and more than 40 support staff that see patients in Hibbing and Mt. Iron.
• Specialty departments include surgical services, orthopedics, OB/GYN, ENT, allergy, wound care, podiatry, and more.
• Care team includes Physicians, Advanced Practice Providers, RN Care Coordinators, RNs, LPNs, MAs, Patient Access Coordinators
• Hospital-based clinic system

Fairview Range is an affiliate of Fairview Health Services. Together, we offer access to breakthrough medical research and specialty expertise as part of a continuum of care that reaches all ages and health needs. The most comprehensive health care network in northeastern Minnesota, Fairview Range includes Fairview Range Hospital, Fairview Range Clinics (with locations in Hibbing, Nashwauk, and Mountain Iron), and Fairview Range Home Care and Hospice.

• Perform Registration and Scheduling Specialist duties.
• Answer the phone in a courteous, efficient manner within an established time frame.
• Collects and verifies all patient data from patients and enter into the EMR accurately.
• Coordinate and schedules patient appointments according to scheduling approved flow.
• Hours vary and you may be asked to open and close the facility and/or float to another site.
• Collect, data entry, register, and schedules workers compensation, TPL, Auto Accident claims by following the approved flow.
• Performs additional related responsibilities as required or assigned.
• Collects payments, closes batch at each night prior to leaving.
• Work with our customer service reps to help patients with any balances.
• Process disability, accident, etc. forms.
• Answer questions presented by patients regarding their accounts, insurance questions etc.
• Listen and gather patient complaints and enters into our complaints database.
• Assist Care team (nurse, PAC II, and physician) whenever possible with many numerous tasks to ensure an excellent patient experience.
• Order supplies for the department.
• Willingness to keep up with constant insurance plan changes.
• Perform other duties as assigned

• High School Diploma or equivalent
• Verifiable work experience with computers, typing, and telephone duties.

• Knowledge of medical terminology
• Experience in Registration and Scheduling
• Experience with insurance verification
• Understanding of various health insurance plans
• Certified Revenue Cycle Specialist

Fairview Range offers a generous benefits package, including but not limited to medical, dental, vision, PTO and Sick and Safe Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/rguswmesa

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as…