Team Leader, Management

Join to apply for the Team Leader role at H&R Block
. We are seeking a leader who can inspire a client-focused team and accelerate seasonal tax business by managing a single H&R Block tax office. You will lead and develop tax office associates to deliver an outstanding client experience and contribute to office growth.

• Provide leadership and development for tax office associates; deliver an outstanding client experience and achieve office growth objectives.
• Serve as a knowledgeable resource on tax topics and products for associates.
• Lead daily activities to ensure deadlines, quality standards, priorities, and goals are met.
• Train and coach associates to execute Service Standards and recognize outstanding contributions, creating an engaging team environment.
• Lead daily team meetings and communicate essential information to tax office associates.
• Create associate work schedules and ensure accurate timekeeping and overtime management.
• Prepare tax returns, as required.
• Conduct timely performance reviews and partner with the Associate Relations Center to address performance concerns.

• Multi-unit people management experience in retail, restaurant, banking, or related industries.
• 2+ years as a Tax Professional.

• Prior experience in customer service, shift leadership, or a similar role.
• Experience supervising or managing people.
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).
• Annual completion of continuing education and ability to meet IRS and applicable state requirements.
• Computer proficiency with MS Office.
• Demonstrated ability to work independently with minimal supervision; customer-centric mindset, resilience, and adaptability.
• Ability to work a flexible schedule and adapt to business needs.
• High school diploma or equivalent or higher.

At H&R Block, we invest in our people and support their total well-being. Our benefits help associates plan for health, wellbeing and financial wellness.

• Employee Assistance Program with Health Advocate.
• Better You wellbeing program and neurodiversity and caregiver support.
• Discounts on everyday items and services.
• Benefits with eligibility requirements:
  Medical coverage, 401(k) retirement savings plan and Employee Stock Purchase Plan.
• See all available benefits at

H&R Block remains committed to a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work every day and belong to a supportive team. You will be in an exceptional work environment recognized worldwide and surrounded by colleagues who help each other grow.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

• Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted to provide applicants with information about what they might be eligible to receive. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and other benefits.

Pay Range
: $15.00 - $65.00/hr