Patient Services Representative - Specialty Center

Patient Services Representative - Specialty Center

Join to apply for the Patient Services Representative - Specialty Center role at Lifepoint Health®

A medical office position responsible for front‑office processes, including patient greeting, appointment management, demographic capture, insurance verification, charge entry, and patient portal enrollment.

• Greet patients entering the physician practice.
• Answer office phones, make appointments, confirm appointments and reschedule when necessary.
• Check in patients, enter accurate demographics into the electronic system and verify insurance.
• Assist in checking out patients and assist with referral processing and scheduling.
• Collect co‑pays and post charges.
• Process charge entry and patient balance dues.
• Distribute information to patients regarding office policies and procedures.
• Explain and enroll patients in the patient portal.
• Perform additional responsibilities as needed.

• Choose medical, dental, and vision plans from competitive options.
• Health Savings Account (HSA).
• 401(k) retirement plan contributions.
• Generous paid time off.
• Accident & critical illness insurance.
• Prescription assistance with Optum Rx.
• Life, short‑term and long‑term disability, and identity theft protection.
• Free travel and entertainment discount program.

Frye Regional Medical Center employs more than 1,500 professional and clinical staff, offering a broad array of inpatient and outpatient care. We are dedicated to providing patients with a full range of services to meet community needs and value employees as our most important assets. If you are passionate about changing lives, we want you!

• High school diploma or equivalent required.
• Graduate from a medical office assistant program preferred.

We are an equal opportunity and affirmative action employer, actively seeking diversity in candidates for employment:
Minority, Female, Disabled, Protected Veteran. Lifepoint Health is a leader in community‑based care with a mission to make communities healthier.