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IT Service Desk Analyst — VIP Executive Support

Job in Hickory, Catawba County, North Carolina, 28601, USA
Listing for: Arhaus
Full Time position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 72000 USD Yearly USD 52000.00 72000.00 YEAR
Job Description & How to Apply Below

Arhaus is seeking a motivated Service Desk Analyst to join our IT Service Desk team. The role focuses on level 1 and 2 support for corporate, store, and warehouse users, with on-site and some remote coverage.

You will handle tickets, document resolutions, and assist with new workstation deployments. The position requires 3–6 years in a service/help desk environment, strong hardware/software knowledge, and certifications such as A+ and Net+.

As a IT Service Desk Analyst — VIP Executive Support, you will play an important part at Arhaus in Hickory, NC, United States.

This is a strong position to take on the IT Service Desk Analyst — VIP Executive Support role at Arhaus.

We invite applications for the IT Service Desk Analyst — VIP Executive Support position located in Hickory, NC, United States.

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