Assistant Manager

The Assistant Store Manager is a key member of the store's management team, responsible for supporting the store manager by overseeing daily operations, managing inventory, supervising staff, ensuring excellent customer service, and maintaining the overall cleanliness and functionality of the store while adhering to company policies and procedures.

Position Overview:

Staff Management:

Assisting in hiring and training new employees

Providing coaching and performance feedback to staff

Addressing employee concerns and resolving conflicts

Operations Management:

Monitoring daily sales and inventory levels

Ordering merchandise and ensuring stock is properly rotated

Managing cash register operations and ensuring accurate transactions

Maintaining cleanliness and organization of the store

Completing daily, weekly, and monthly reports

Customer Service:

Providing excellent customer service to all customers

Handling customer complaints and resolving issues

Promoting store promotions and special offers

Compliance and Security:

Enforcing company policies and procedures regarding safety, security, and compliance

Monitoring for potential security risks and taking necessary actions

Managing cash handling procedures and preventing loss Skills and

Qualifications:

Strong leadership and supervisory skills

Excellent customer service abilities

Ability to manage multiple priorities and meet deadlines

Basic computer skills for inventory management and reporting

Strong communication and interpersonal skills

Retail experience preferred

Physical Requirements:

Ability to stand for extended periods and lift up to 50 pounds.

Availability to work a variety of shifts as needed.