Product Manager - Data & Analytics Platforms

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Product Manager, and find your superpower.

We need you!

We want to find an innovative, adaptable, and results-oriented Product Manager for our Data & Analytics Platform team. This position can be located in Waltham, MA, Brooklyn, NY, Hicksville, NY, or Syracuse, NY (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). If you yearn to be innovative, contribute new ideas, and play a critical part in our Technology & Innovation organization, we want to hear from you!

As Product Manager, you'll be responsible for ensuring Data & Analytics Platform investments translate into measurable business value through effective demand management, prioritization, stakeholder alignment, and delivery coordination. You'll act as the bridge between business stakeholders, platform engineering team, data governance, architecture, security, and leadership. You'll balance strategic planning with day-to-day execution, ensuring initiatives are prioritized appropriately, dependencies are actively managed, and platform roadmaps remain aligned to evolving business needs.

You'll focus on building transparency across the portfolio by maintaining integrated roadmaps, managing demand intake processes, tracking value realization, and improving communication between stakeholders and delivery teams. You'll serve as both a delivery enabler and an advocate for platform adoption, helping ensure investments in data and analytics capabilities deliver maximum organizational value.

• Manage demand intake processes across data and analytics platforms.
• Facilitate prioritization activities to align work with business objectives, platform strategy, and available capacity.
• Maintain integrated roadmaps and delivery backlogs across multiple platform products and initiatives.
• Coordinate dependencies across engineering teams, business units, governance teams, security teams, and external vendors.
• Develop and communicate roadmap updates, delivery status, risks, decisions, and business outcomes to stakeholders and leadership.
• Support quarterly planning, portfolio reviews, funding discussions, and governance forums.
• Define and track value realization metrics including adoption, utilization, operational improvements, cost optimization outcomes and service KPIs.
• Partner with data development teams and business data leaders to ensure business requirements are understood and translated into actionable delivery plans.
• Promote platform adoption by engaging stakeholders, gathering feedback, and identifying opportunities for improvement.
• Identify opportunities to improve delivery processes, planning approaches, and stakeholder engagement models.
• Monitor and manage Service Now tickets and support requests, ensuring timely investigation, resolution, and communication with stakeholders.
• Oversee support operations by tracking ticket aging, backlog health ensuring SLA compliance.
• Coordinate project funding, budget tracking, charge code maintenance, resource planning, effort tracking, and allocation activities to support operational and project delivery objectives.

• Experience in product management, program management, project delivery, or technology portfolio management.
• Experience working with Agile delivery models and backlog management practices.
• Strong stakeholder management and communication skills.
• Experience facilitating prioritization, planning, and…