Relief Special Service Operator

Requisition : 82543

PSEG Company : PSEG Long Island

Salary Range : $ 45.740 - $ 58.100

Work Location Category :
Onsite

We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.

Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:

• Onsite: Employees work onsite daily.

• Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits designed to support your total well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k), life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Union Local

IBEW 1049

Summary

This position is represented by IBEW Local 1049

Hours:

8am-4pm (40).

Days:
Mon-Fri except where required to fill shift vacancies and schedules on a 24/7 rotation (shifts include 4pm- 12am and 12am-8am).

Job Duties & Responsibilities

• General knowledge of load and voltage conditions on distribution circuits in the district. Utilizing the computer terminal and/or manual procedures.

• Receive and record calls from consumers and the general public. Segregating and relaying these complaints to the Emergency Service personnel, or the department involved, and being responsible for the preparation of reports.

• Coordinate the flow of assignments to and the movement of Service personnel for most efficient operation. This includes preparing assignment sheets and also obtaining details as to the nature and cause of trouble for the interruption report analysis both manually and/or utilizing the Outage Management System via the computer terminal.

• Utilizing various computer programs, both main frame and PC based to collect and analyze customer information as it pertains to the electric distribution system.

• Performing or ordering switching operations on capacitor banks and for a sequence of switching operations on distribution circuits necessary to restore service or transfer load from one circuit to an another circuit or from one substation to another substation.

• Operate radio-controlled switches. Order the tagging of switches and issue clearances to Line or Service Section personnel. Obtaining load and voltage readings in connection with job procedures, also relaying this information to personnel concerned when load and voltage conditions may damage equipment.

• May authorize the opening and closing of circuit breakers and sectionalizing devices in connection with service restoration following an interruption.

• Ability to exercise tact and diplomacy when talking to customers and the general public.

• Ability to Read and interpret overhead and underground prints, wiring, diagrams, and circuit maps both manually and electronically by utilizing the Outage Management System or the EGIS mapping…