Retail Sales Specialist

Urban Wireless NY LLC is a retail business focused on providing customers with WIFI Services (Optimum, Fios) and wireless services in a Store within Store environment. The company is committed to offering competitive products, clear information, and reliable in-person support to help customers stay connected. Team members work closely with customers to identify the right solutions for their needs, from their internet needs to their phones Plans.

Urban Wireless NY LLC values dependable service, strong product knowledge, and a welcoming atmosphere for all customers.

The Retail Sales Specialist is a full-time, on-site role with in Hicksville and Commack, NY. This position is responsible for greeting customers, assessing their needs, and recommending appropriate Wifi services and products and Mobile Devices. Daily tasks include conducting product demonstrations, explaining pricing and service options, processing sales, and maintaining accurate point-of-sale transactions. The role also involves answering customer questions, resolving issues.

• Strong Customer Service and Interpersonal Skills, with the ability to build rapport and support a diverse customer base.
• Clear and professional Communication skills, both verbal and written, for explaining products, promotions, and policies.
• Basic math and point-of-sale (POS) system skills.
• Ability to stand for extended periods, work a flexible schedule (including evenings, weekends, and holidays), and maintain a professional appearance.
• Previous experience in wireless retail or consumer electronics sales is preferred but not required.