Regional Business and Community Development Specialist

Description

The Regional Business and Community Development Specialist will play a pivotal role in fostering relationships between the credit union and local businesses, community organizations, and members. This position is responsible for driving business growth, enhancing community engagement, and promoting the credit union's services and values across the region.

• Business Development:
  Identify and pursue opportunities for business growth within the region. Develop and implement strategies to attract new business members and deepen relationships with existing ones. Own chamber relationships.
• Community Engagement:
  Build and maintain strong relationships with community organizations, local nonprofit and education leaders, and members. Represent the credit union at community events and initiatives to enhance visibility and engagement. Drive financial training and coaching efforts.
• Marketing and Outreach:
  Collaborate with the marketing team to develop and execute outreach campaigns. Promote the credit union's products and services through various channels, including social media, events, and partnerships.
• Member Services:
  Provide exceptional service to business members, addressing their needs and concerns promptly. Ensure members are aware of and utilize the credit union's offerings effectively.
• Strategic Planning:
  Contribute to the development of regional business and community engagement and giving strategies. Monitor and report on the effectiveness of initiatives and adjust plans as needed.
• Collaboration:
  
  Work closely with other departments to ensure a cohesive approach to business development and community engagement. Share insights and feedback to improve overall performance.

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3-5 years of experience in business development, community engagement, or a similar role.
• Strong understanding of the credit union industry and its values.
• Excellent communication, networking, and interpersonal skills.
• Ability to work outside of business hours with frequent travel within the region.
• Proven ability to develop and execute strategic plans.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and CRM software.

• Experience working in the financial services sector.
• Knowledge of the North Carolina business and community landscape.
• Training and/or coaching experience and a good understanding of personal finance.
• Bilingual abilities are a plus.