Customer Service Representative

Customer Service Representative – Leggett & Platt

Join us to apply for the Customer Service Representative role at Leggett & Platt
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We, at Leggett & Platt Inc., are searching for a Customer Service Representative to support our Home Furniture business. Our Home Furniture business focuses on customer experience, innovation, world‑class manufacturing capabilities, and a global footprint, creating full package solutions for the industry. We do not make furniture – we make furniture more comfortable. Your work will help people around the world enjoy a little more comfort.

• Interacting with customers via phone, email, fax, EDI, and in person
• Entering and proofreading orders in our LPCS system
• Collaborating with sales and branch personnel to resolve customer inquiries and complaints
• Processing returns and issuing credits as directed
• Reviewing daily invoices for accuracy
• Maintaining organized filing systems and documentation integrity
• Supporting branch programs including Safety, LP9000, EFEC, and Continuous Improvement
• Making suggestions for process improvements
• Performing other duties as assigned to best utilize your time

• Ability to read, write, and speak English
• Strong communication and customer service skills
• Computer and data entry proficiency
• High school‑level math skills
• Organizational and file management capabilities
• Willingness to learn product knowledge and applications
• Cooperative attitude and ability to work effectively with others

• Prior experience in a customer service role
• Familiarity with order entry systems and return processing
• Experience working in a manufacturing or distribution environment

Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, create a profile and sign up for job alerts so you can be the first to know when new opportunities become available.

• Put People First – Commitment to safety, care, learning, development, and an inclusive environment of mutual respect, empathy, and belonging.
• Do the Right Thing – Acting with honesty and integrity, delivering the right results, taking pride in our work, and speaking the truth.
• Do Great Work…Together – Engaging without hierarchy, collaborating as a team, embracing challenges, and working for the good of all.
• Take Ownership and Raise the Bar – Responsibility to add value, challenge the status quo, foster innovative solutions, and embrace change.

We're actively taking steps to make sure our culture is inclusive and our processes promote equity for all. Leggett & Platt includes people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. We welcome and encourage applications from all qualified candidates.

For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the “Privacy Notice” tab located at