Call Center Attendant; Temp

The Call Center Attendant will answer all incoming service phone calls with redirecting to the proper point-of-contact within the correct department.

• Answers incoming phones.
• Creates incidents in Syteline with routing calls and incidents to the appropriate department.
• Other duties related to the department and assigned by department management.

• Act as a backup for the other call center attendants.

• Regional Service Division Manager
• National Service General Manager

• None

• Able to collect, arrange, and analyze data.
• Able to prioritize job duties.
• Problem solving expertise is a must.

• Proficient in Microsoft Office (Word, Excel, Google Docs)
• Familiar with internet functions-posting files, linking websites/files, downloading data, etc.
• Excellent written and oral communication skills

• Onsite. No remote option.
• Monday to Friday
• 8:00 AM to 5:00 PM

• $20.00 starting pay rate through agency

• Minimal.

• Ability to work harmoniously with others.
• Ability to accept and follow instructions.
• Ability to maintain a positive attitude.
• Ability to identify where work is needed and then take the initiative to complete all open job tasks without being told prior.

• Daily lifting to 25 pounds unassisted.
• 2nd floor with both stair and elevator access.
• Cubicle office setting.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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