Permit Technician Supervisor

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries.
We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world!
* A guaranteed life-long monthly pension, once vested after 5 years of service
* 401K and 457B Retirement Plans
* PTO earned within first year
* 12 Paid Holidays per year
* Tuition Reimbursement Plan
* Competitive medical, dental, and vision plans effective day one
* Receives and processes construction permit requests, checks for accuracy and completeness;
* Routes complete submittals and plans for review;
* Processes the issuance of permits based upon department operational procedures and authorized approvals;
* Computes and collects appropriate fees;
* Answers in-coming telephone calls and responds to customer inquiries;
* Supervises permit technicians and provides guidance to maintain compliance with local ordinances and NC General Statutes
* Provides support to other departments as a technical liaison for all permitting and plan review software.
* Verifies statistical and other reports for accuracy and completion;
* Operates standard office equipment including networked computers, word processing software, calculator, credit card processor, and copier;
* Completes assignments as given by the Plan Review and Permitting Division Manager
* Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens and applicants.
* Visual Abilities – the ability to perceive via eyesight is required for this position:
* Acuity, far – clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle or addressing an audience.
* Acuity, near – clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand.
* Depth perception – Three-dimensional vision and the ability to judge distance and space relationships.
* Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area.
* Accommodation – Must be able to adjust the eye lens to glance quickly.
* Physical Strength – degree of physical demands typically associated with this position include:
* Light Work
* Exerting up to 20 pounds of force occasionally; and/or
* Exerting up to 10 pounds of force frequently; and
* A negligible amount of force constantly to handle or move materials related to the position
* Type of Physical Demands
* Reaching - Extending the hand(s) or arm(s) in any direction.
* Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s).
* Fingering - Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.
* Reasoning* Ability to apply principles of logical thinking combined with knowledge of principles and practices of public personnel and employment laws to work tasks and handle practical situations, comprehend and respond to a variety of situations in a timely fashion and exercise good judgment.
* Mathematics Ability
* Using arithmetic and/or Statistics:
Ability use arithmetic and/or statistics to evaluate requests.
* Language Ability
* The ability to speak, read and write the English Language are required for this position.
* Physical Surroundings
* The Permit Technician is subject to working inside.
* Hazards* No environmental hazards indicated for this classification.
* Machinery/Tools/Work Aids/Other Equipment
* Computer, calculator, VCR/TV/DVD player, projector, audio/video still and motion recorders, printer/fax/copy machine, measuring devices, manuals, ordinances, Personnel Resolution, regulations, reports,…