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Workers Compensation Supervisor - Southeast
Job in
High Point, Guilford County, North Carolina, 27264, USA
Listed on 2026-09-30
Listing for:
Questpro Consultants LLC
Full Time
position Listed on 2026-09-30
Job specializations:
-
Management
HR Manager, Project & Program Management
Job Description & How to Apply Below
Are you a workers compensation claims leader ready to take the next step in your career? We're seeking an experienced Claims Supervisor to lead a team of indemnity adjusters, drive best-in-class service, and build a high-performing claims culture. We are looking for a Supervisor to oversee a mixture of States (AL, AR, LA, MS, NC, SC) do not have to have them all but a strong mix.
WhatYou'll Do
- Lead the Team:
Supervise and mentor a Workers Compensation claims team managing a diverse caseload, ensuring high-quality, efficient service delivery. - Champion Best Practices:
Guide the team in handling claims according to established best practices and company standards. - Drive Talent Development:
Own the hiring and training of adjusters, fostering a culture of accountability, performance, and continuous improvement. - Manage Performance:
Set clear team goals, motivate strong performance, and balance workloads for optimal efficiency. - Leverage Technology:
Utilize industry-leading claims technology to boost team efficiency and elevate service quality. - Communicate with Impact:
Serve as a professional, proactive point of contact for clients, carriers, and brokers. - Coach and Develop:
Juggle competing priorities while identifying coaching opportunities and setting team members up for long-term success.
What We're Looking For:
- High School Diploma
- Minimum 8 years of related workers' compensation claims experience
- Minimum 3+ years of supervisory/managerial experience leading a team of indemnity adjusters
- Active licensing/certification
- Strong working knowledge of team member-related functions
- Bachelor's Degree
- TPA (Third-Party Administrator) experience
- Existing jurisdictional experience in Michigan and Wisconsin
$95,000-$105,000 (based on experience)
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