Clinical Director

Join & Lead our High Point Clinic!

Essential Functions Management of Clinical Support Supervisors
• Provide direct management to the Clinical Support Supervisor team.
• Conduct individual check in meetings with Clinical Support Supervisors as outlined.
• Ensure clinicians adhere to company administrative and clinical policies and procedures.
• Ensure weekly billable hours are met, session notes are converted, session notes are of high quality, and required communications are fulfilled.
• Ensure weekly schedules and training sessions align with the current clinical training goals and initiatives.
• Implement performance feedback systems (e.g., annual evaluations, weekly meetings) for each member of the training team.
• Provide detailed reports in collaboration with manager to clinical leadership related to training outcomes.
• Audit delivered trainings, data collection systems, and/or session notes at set frequencies in collaboration with manager. Identify needs and develop a training plan is to address areas of need.
• Review, monitor, and evaluate treatment integrity to ensure optimal implementation of treatment protocols by their assigned team.
• Ensure initial ABA assessments are completed and submitted in accordance with company policies and expectations.
• Coordinate training support across the clinical team as outlined to ensure high priority training needs are met.
• Communicate across clinical and administrative teams and managers in training and scheduling related matters.

Client Caseload Oversight
• Identify  red flag  issues (i.e., terminations, significant increases in behavior excesses, plateaus or decline of lesson progression, staff problems), and general case oversight.
• Maintain all administrative records, client files and electronic files in accordance with corporate requirements including updated authorizations, contact and client information.
• Responsible for the oversight of permanent client treatment plans and outcomes.
• Establish effective and ongoing clinical and ethical relationships with clients and families and maintain appropriate boundaries.
• Assist with caseload management of assigned technicians (e.g., re-staffs, resignations, terminations).Other
• Support the Clinical Management team with Clinical Supervisor assignments and coverage as needed.
• Performs other related duties as assigned.

Competencies
• Planning & Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget. Manage multiple deadlines and changing priorities; prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Customer Orientation - Demonstrates concern for satisfying one's external and/or internal customers; quickly and effectively solves customer problems; talks to customers (internal or external) to find out what they want and how satisfied they are with what they are getting; finds ways to measure and track customer satisfaction.
• Quality - Demonstrates accuracy and thoroughness; seeks ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Demonstrates attention to detail. Meets Deadlines. Consistently completes tasks, projects, and assignments on time.
• Adaptability – Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events. Works well under stress.
• Judgment - exhibits sound and accurate judgment; supports and explains reasoning for decisions.
• Critical Thinking - Proactive anticipation of issues; develops solutions.
• Planning/Organizing - Prioritizes and…