Internal Communications & Engagement Manager

## Internal Communications & Engagement Manager Apply:
High Point, NC (EAS Premier):
Full time:
Posted Yesterday:
JR108559
*
* Description:

** The
** Internal Communications & Engagement Manager
** leads the day-to-day operations and execution of the Internal Marketing & Communications department, ensuring programs, initiatives, events, and communications are delivered with excellence. This role oversees employee engagement programs,corporate events, community initiatives, vendor partnerships, project management, budgets, and departmental operations while serving as a key connector across the organization. The Manager translates strategic direction into actionable plans, coordinates cross-functional teams, manages timelines, and ensures seamless execution that enhances the employee experience and strengthens organizational culture.

As the department's operational leader, this position serves as the Director's primary partner, helping manage departmental priorities, workflows, and execution. While the Director focuses on executive partnerships, organizational strategy, culture transformation, and developing enterprise-wide programs and initiatives, the Manager ensures those strategies are implemented through operational excellence,accountability, and collaboration. This role provides operational insight, identifies continuous improvement opportunities, and helps ensure the department functions efficiently while delivering measurable business impact.
** Key Responsibilities
** Department Operations & Project Management
● Lead the day-to-day operations, ensuring projects are prioritized, executed on time, and aligned with organizational goals.
● Own the department's project management platform (Asana), maintaining project plans,timelines, assignments, dependencies, and team workloads while ensuring accountability across the department.
● Translate strategic initiatives into detailed execution plans and coordinate implementationacross the team.
● Monitor department capacity, identify operational risks or bottlenecks, and recommend process improvements that increase efficiency and effectiveness.
● Develop, document, and maintain department standard operating procedures, workflows, and operational processes.
● Assist the Director in managing departmental priorities, annual planning, reporting, and operational performance.

Internal Communications & Brand Operations
● Manage day-to-day administration of the EAS Connect employee app, including employee permissions, audience management, notifications, and user maintenance.
● Ensure brand standards are consistently applied across the organization, including internal communications, digital channels, presentations, templates, and facility collateral.
● Coordinate the production and distribution of printed materials, signage, posters, flyers,presentations, and branded resources across all company locations.
● Assist with internal communication content creation, proofreading, scheduling, and publication.

Employee Engagement Operations
● Lead the operational planning and execution of employee engagement initiatives that strengthen culture and improve the employee experience.
● Manage employee recognition programs, including milestone celebrations, anniversary gifts,recognition mailings, and reward fulfillment.
● Administer the Company Store platform, including reward code management, employee giftcards, inventory tracking, and order fulfillment.
● Maintain inventory of promotional items, recognition materials, event supplies, recruiting materials, and engagement resources across all facilities.
● Coordinate recurring employee engagement activities including food trucks, Coffee with Colleagues, appreciation events, wellness initiatives, and other employee programs.
● Maintain the annual employee…