Triage RN, OBGYN

Department and Location

Wake Forest Health Network – High Point Quaker Lane – Obstetrics/Gynecology

Full‑time RN. On‑site. 40 hours per week. Monday–Friday 8:00‑5:00.

Pay range $34.90–$52.35 per hour.

• Graduation from an accredited School of Nursing with two years of acute care experience required; BSN preferred.
• Prefer acute care experience within the last 10 years.
• Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred.

• Current RN license in applicable state required.
• BCLS certification required.

• Provides patient/family‑centered care, acting as partner and adviser to assist and support patients and families to manage their health care optimally, respecting their culture, values, individual needs, health goals and treatment preferences.
• Applies critical reasoning and astute clinical judgment to expedite appropriate care and treatment, especially when the patient presents with complex or potentially life‑threatening conditions that the nurse will assess through telecommunication technologies (telephone, fax, email, internet, or patient portal technology).
• Ensures proper scheduling and follow up on test results for providers. Uses active listening skills, approved protocols, and evidence‑based practice to explain test results and medications to patients.
• Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and to the patients entrusted to their care.
• Participates in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Demonstrates the ability to function in a professional setting through active participation in a professional practice model, including shared governance, adherence to standards of care, peer review and professional development that promotes leadership and clinical excellence, effective team skills, autonomous practice and acknowledgement of accountability for actions and critical thinking.
  
  Pursues lifelong learning that updates and expands clinical, organizational, professional roles and responsibilities.
• Focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions, such as identifying and clarifying patient needs, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient outcomes.
• Maintains knowledge of care teams for coordination of patient care, self‑management, population management and communication skill.
• Adapts personal communication style to meet the needs of the patient in diverse personal, professional, cultural, and socioeconomic backgrounds.
• Demonstrates exceptional assessment, critical thinking, and customer service skills.
• Performs other related duties incidental to the work described herein.

• Ability to assess nursing needs of acute and chronically ill patients through technology methods.
• Ability to seek out resources independently and work collaboratively.
• Ability to establish and maintain effective working relationships.
• Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others.
• Ability to teach patients and families in accordance with the nursing plan of care.
• Ability to use the computer and learn new software programs.
• Ability to document and communicate pertinent information using computer and/or paper documentation tools.

Advocate Health offers a comprehensive suite of Total Rewards: competitive compensation, generous retirement, well‑being programs, career development and more – so you can live fully at and away from work.

• Base compensation listed within the pay range based on qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on‑call, and more based on the teammate's job.
• Incentive pay for select positions.
• Opportunity for annual…