Store Clerk_NE-NSC_Family Store

Position: Store Clerk_NE-NSC_Family Store-401

Overview

Store Clerk--Thrift Store Department-401

THE SALVATION ARMY

JOB DESCRIPTION
JOB CODE:

DATE: 07/01/20

JOB TITLE: STORE CLERK

INCUMBENT:

REPORTS TO: THRIFT STORE MANAGER

HIGH POINT, NC

LOCATION:

FLSA STATUS: HOURLY

Job Summary

Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customers questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

Essential Functions

• Assist customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collect monies, count change and prepare receipts; prepare and package purchased items; prepare and balance the cash drawer and run routine register print-outs; prepare and deliver bank deposits; ensure the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Prepare, process and maintain various sales records, tax forms, and social service vouchers; prepare routine sales reports as directed.
• Maintain the neatness and security of the cash register area; ensure that forms, bags, etc. are adequately stocked.
• Assist customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensure that all customers visiting the store have a pleasant experience.
• Assist customers who are donating items to The Salvation Army; direct customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepare and provide tax receipts as needed.
• Place and arrange items in the store as directed; check all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotate and/or rearrange stock as directed; return items to the proper location after customers have handled.
• Answer the store telephone in a tactful and courteous manner; assist customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
• Clean all display racks and shelves; sweep and mop floors; clean windows and mirrors; ensure that the store is maintained in a clean and inviting manner.
• Open and/or close store doors in accordance with the store schedule.

Other Responsibilities

• Assist in pricing and tagging items in the store in accordance with established procedures.
• Assist customers in carrying purchased/donated items in/out of the store.
• Assist in disaster relief projects as needed.
• Monitor work of volunteers in the store.
• Perform other related work as required.

Materials and Equipment

Cash Register Hand Truck General Office Equipment

Minimum Qualifications Required

Education and Experience

High School diploma or G.E.D. and experience working in a retail store preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications

None.

Knowledge,

Skills and Abilities

Knowledge of effective customer service techniques.

Knowledge of the principles and practices of basic mathematics.

Mental and Physical Abilities

Ability to meet attendance requirements.

Ability to read, write, and communicate the English language.

Ability to operate a cash register.

Ability to perform routine mathematical computations and count change.

Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting.

Working Conditions

Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Statement of Purpose

The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees.

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

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