Store Helper_NE-NSC_Family Store

STORE HELPER - THRIFT STORE

THE SALVATION ARMY

JOB DESCRIPTION

DATE: 06/03/20

JOB TITLE: STORE HELPER

DEPARTMENT: THRIFT STORE

FLSA STATUS: NON-EXEMPT

Assists customers in donating, locating and/or selecting store items; stocks and arranges store items in a neat and orderly manner; monitors the store displays and performs various cleaning activities to ensure the store is properly maintained.

• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customers have handled.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

• Performs duties of the Store Clerk as relief and/or when needed.
• Assists customers in carrying purchased/donated items in/out of the store.
• Assists in disaster relief projects as needed.
• Performs other related work as required.

MATERIALS AND EQUIPMENT: Cleaning Tools and Solutions;
Hand-Truck

EDUCATION AND EXPERIENCE: No formal education or experience required.

LICENSES AND

CERTIFICATIONS:

None.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to maintain the store displays in a neat and orderly manner.
• Ability to follow instructions and work independently.

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Physical ability to lift and carry and/or push/pull light objects (less than 25 lbs.).
• Ability to stand and walk for extended periods of time.

Work is performed in a warehouse environment where there are physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit applicants. When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings.

Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location. We appreciate your interest in employment opportunities with The Salvation Army!