Parts Order Processor

Parts Order Processor

About Us:

Join a dynamic team at our client, a leading organisation in the industry, dedicated to providing exceptional service and support. We are looking for a motivated and detail-oriented Customer Service / Order Processor to contribute to our Spares and Service Department.

Role Overview :
As a Customer Service / Order Processor, you will be instrumental in delivering administrative support and ensuring smooth operations within the department. Reporting to the Service and Operations Manager, you will play a crucial role in managing customer orders and inventory processes.

Main Responsibilities:

1. Data Entry:
- Accurately process customer spares orders from initiation to final dispatch.
- Manage purchase orders and stores requisitions.
- Maintain records of engineer's car stocks.

2. Sourcing and Negotiation:
- Source spares and components from both internal and external suppliers.
- Engage in price negotiations when necessary.

3. System Management:
- Update the computer system with any price changes.
- Track stock levels to assess turnover and reordering needs.
- Replenish stock as required.

4. Communication and Liaison:
- Prepare and send quotation faxes or emails.
- Answer general telephone inquiries.
- Coordinate with couriers and shipping/transport companies.

5. Financial Administration:
- Raise invoices and credit notes.
- Maintain organised filing systems for records.

What We Offer:

Competitive company pension plan.
On-site parking for employees.
Private medical insurance for your peace of mind.

Schedule:

Full-time, 8-hour shifts.
Monday to Friday, with no weekend work required.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website