Pre-Operative Assessment

We are looking to recruit to the admin team within the Pre-operative Assessment Department. The post is a dual role with both receptionist and booking duties. This is a fantastic opportunity for someone with previous reception experience or from a wider administrative background who thrives working in a busy, patient centred environment.

• Responsible for ensuring patients are booked in on arrival and appropriately discharged.

• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

• Good basic education
• GCSE or equivalent in English & Maths
• IT/Computer skills to RSA 1 or equivalents with recent work experience in this field

• Experience of taking and responding to telephone enquiries from customers and within own organisation, and prioritising as necessary
• Recent experience of working within a customer care environment
• Experience of working in a high demand, team based environment
• Experience of working in an administrative setting within the NHS

• Clear, concise verbal and written communication skills to enable liaison with MDT, patients and carers
• Ability to work in busy reception within a clinical department with conflicting priorities
• Excellent keyboard skills to ensure all Outpatient activity is recorded onto the bespoke database in accordance with the current GDPR and Data protection legislation
• Aware of confidentiality code of practice in relation to patients and staff
• Good working knowledge of Microsoft products especially Word, Excel and Teams
• Good working knowledge of Trust clinical systems especially Careflow

• Ability to travel to other sites

Pre-operative Assessment
• High Wycombe, UK