Graduate Administrator

Graduate Administrator

High Wycombe
£28,000
Permanent
Monday to Friday | 9:00am – 5:30pm

We're looking for a friendly and organised individual with ideally a year’s of office admin experience to join a busy office in High Wycombe. This is a varied role where you'll be responsible for managing customer orders from start to finish, supporting customers, and working closely with different departments to keep everything running smoothly. If you enjoy being busy, multitasking and providing excellent customer service, we'd love to hear from you.

Key Responsibilities of the Graduate Administrator:

* Processing customer orders accurately from receipt through to delivery

* Managing customer enquiries by phone and email

* Liaising with customers regarding order progress and delivery updates

* Working closely with the sales, warehouse, production and finance teams

* Resolving order queries, shortages and delivery issues

* Preparing customer invoices

* Maintaining accurate customer and order records

* Supporting general office administration

* Assisting with reporting and identifying process improvements

Requirements of the Graduate Administrator:

* Previous experience within sales administration, customer service or office administration

* Strong organisational skills with the ability to multitask

* Excellent communication skills

* Good attention to detail

* Confident using Microsoft Office and business systems

* A proactive approach and willingness to support the wider team

* Able to manage a busy and varied workload

What's on offer:

* Company pension

* Private healthcare

* Healthcare cash plan

* Life assurance

* Critical illness cover

* Sickness insurance

* Option to purchase additional annual leave

* Cycle to Work scheme

* High street discounts

* Ongoing training and career development