Warranty Administrator

Warranty Administrator – High Wycombe - £35,000 – Main Dealership

• Mon-Fri 8:00-6:00pm
• £35,000 basic plus bonus
• 1 hour break
• NO Weekends
• Overtime 1.5 x
• 25 days holiday

We are working with a respected main dealership who are looking for a Warranty Administrator to join their team. This position would suit a Vehicle Technician/Mechanic who is looking to come away from the tools.

• Carry out quality control checks by road-testing vehicles, documenting faults with photos and videos, and ensuring all repairs meet manufacturer and company standards before handover.
• Provide technical support to the workshop by reviewing diagnostic information, workshop manuals and repair procedures before work begins.
• Maintain accurate workshop records, ensuring job cards, operation codes, parts availability and repair documentation are completed correctly.
• Work closely with Vehicle Technicians to discuss repair methods, provide technical guidance and help resolve complex faults.
• Liaise with the Service Advisor team to ensure completed vehicles are prepared for customer collection.
• Identify recurring technical issues and suggest improvements to workshop processes, efficiency and quality standards.

• Trained on Manufacturer Warranty Standards
• Computer literate – Microsoft Office
• Analytical, precise & accurate
• Able to prioritise workload
• Flexible and willing to work as part of a team or on their own initiative
• Must be able to work to a tight schedule and reliably see-through tasks to completion
• Reliable and punctual

Warranty Claims, Claims Processing, Warranty Management, Customer Service, Product Warranty, Claims Resolution, Documentation, Inventory Management, Warranty Policies, Control, Quality Assurance, Defective Products, Compliance, Database, Administrative Support, Issue Investigation