Lead Product Analyst

Benefits

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme

Being a Lead Product Analyst is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll:

• Strong understanding of business analysis techniques, system architecture, and data principles, including requirements gathering, process mapping, and data-driven decision making
• Excellent analytical, problem solving, and communication skills, with the ability to translate complex business needs into clear, actionable requirements for both technical and non-technical audiences
• Strong stakeholder engagement and collaboration skills, working effectively across business and technical teams to drive alignment and outcomes
• Ability to manage priorities, organise work, and maintain high quality through attention to detail, backlog management, and structured analysis
• Proven experience in requirements gathering, supporting system changes, testing, and working in live product or operational environments
• Strong soft skills, including adaptability, teamwork, attention to detail, critical thinking, and a proactive, ownership-driven approach

It’s your unique ingredients we’re interested in:

• You bring a user-focused, pragmatic approach, understanding how change impacts people and ensuring adoption is at the heart of everything you do
• You’re proactive, resilient, and adaptable, able to take ownership, navigate ambiguity, and drive change forward in complex environments